Clinic Policies

Non-discrimination: El Dorado Community Acupuncture does not discriminate on the basis of race or national origin, age, religion, ability, education, height, weight, body type, marital status, sexual orientation, sex, or gender identity. All are welcome!

Clinic environment: The soothing atmosphere in our clinic exists because all of our patients create it by relaxing together.  We appreciate everyone’s presence!  This kind of collective stillness is a rare and precious thing in our rushed and busy society.  In order to make our community treatment room enjoyable for everyone please observe the following courtesies: turn cell phones off in the treatment room, keep voices low, and avoid wearing scented products which can trigger allergic reactions in many people.

Illness policy: Patients with symptoms of acute illness are not permitted to enter the clinic.  EDCA does not provide acute or emergency care.  In addition, due to the Covid-19 pandemic, anyone entering the clinic is required to wear a mask that covers the nose and mouth.  Your cooperation helps to protect the more vulnerable members of our community- thank you!

Billing and Receipts: All payments are due at the time of service.  You can pay on-site by cash, check, or card, or pay online by PayPal to eldoradoacu@gmail.com.  If you need a receipt for your records please take one from our self-pay station, or use the credit card or PayPay receipts.  We do not keep track of individual payments, and cannot offer a receipt at year’s end. Thank you for participating in the systems which help us to keep our fees low. 

Drop-ins: I am currently providing treatment by appointment only.  You can often schedule same-day appointments online.

Treatment Length: To ensure enough space for everyone, return visits are limited to 45 minutes.  Please allow one hour for first-time visits.

Kids in the clinic: I do treat children at EDCA provided that they are able to sit quietly during their treatment. Children should be accompanied by an adult. Some caregivers bring books or DVDs with headphones to occupy kids during treatment. 15 minutes is usually plenty of time for a younger child. We find that kids who want to receive treatment usually do fine; if your child is frightened or just isn’t interested in treatment it is probably better to wait until they are older.

Animals in the clinic: We do NOT treat pets at EDCA, and do not allow animals into the treatment room with the exception of service animals as required by law.

Closing time: The clinic will close one hour after the last appointment time.